We’re stoked that you’ve chosen Trace for your video needs.
As you know, Trace is a whole new video experience – it will change the way you look at game film. Please follow the Tracing guides and best practices to ensure a good experience.
Thank you for allowing us to be a part of your team. We’re here for you every step of the way.
Tracing a game is different than filming. We’ve put together a series of guides to help you learn how to Trace like a pro.
You are responsible for adding all your teams and inviting any managers or people who will help manage your Trace equipment. You should receive an Account Owner Invitation email that you can follow to set everything up.
Managers, or Parent/Managers
You will receive a Team Member invitation from your account owner.
Players & Parents
There is nothing for you to do to set up Trace. You will get game results as soon as a team member uploads.
This is for you if you are the person who purchased Trace, a club employee, a coach, a manager, or a parent who has been enlisted to help manage Trace equipment for your team.
This is not for you if you are a player (or parent of a player) and you are not involved in managing your team’s equipment this page is not for you.
How to Trace 📒
Check out our detailed video guides to help you Trace like a pro.
Viewing & Sharing 📺
Messages are answered based on the severity of your issue and the order they are received.
Our hours of operation are
Saturday-Sunday from 9am-9pm EST
Monday-Friday from 9am-6pm EST